Refund policy
Refund Policy
Thank you for shopping at Fashion Hub – Men’s & Women’s Fashions. We value your satisfaction and aim to provide the best online shopping experience. If you are not completely satisfied with your purchase, we are here to help.
Returns
We accept returns within 7 days from the date you receive your order. To be eligible for a return, the item must be unused, unwashed, and in the same condition that you received it. The item must also be in the original packaging with tags attached.
Refunds
Once we receive your returned item and inspect it, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within a few business days.
Please note that shipping charges are non-refundable.
Exchanges
If you would like to exchange an item for a different size or color, please contact our customer support team within 7 days of receiving your order. We will guide you through the exchange process.
Non-Returnable Items
The following items cannot be returned or refunded:
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Gift cards
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Customized or personalized items
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Items that have been worn, washed, or damaged by the customer
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Clearance or sale items (if applicable)
Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately with photos of the item. We will arrange a replacement or refund depending on product availability.
Contact Us
If you have any questions about our refund policy, please contact us:
Fashion Hub Customer Support
📞 WhatsApp: 071-4686307